Herb Chambers who resides in Boston and Connecticut owns The Herb Chambers Companies with, currently, 50 total dealerships. Prior to entering the automobile business, Herb was the founder of A-Copy America, which became the largest office copier dealer in the world. In 1983, he merged that company with what is now known as Ikon. Ikon is an international company listed on the New York Stock Exchange and they operate in 8 countries. Herb became the single largest shareholder in this Fortune 500 Company.
Please take a few minutes to watch this brief video of Mr. Chambers describing his car selling philosophy.
In 1985, Herb sought another business challenge. He has always been a car enthusiast, so he looked to the automobile business as a place loaded with opportunity. He was right! He started out with the purchase of a dealership in New London, CT. At that time there were 33,000 authorized auto dealerships. Herb likes to say, we became number 33,000 and one! Our auto business has grown very fast and today if we were publicly owned (which we are not) we would be ranked the 5th largest in the United States. That is a long way from 33,001!
Herb believes that we have achieved phenomenal success in the automobile dealership business because of the education he received from other dealers prior to entering the business. Having a huge passion for automobiles and acquiring hundreds of them for himself and his companies he likes to say he had been a “victim” of more car dealers than anyone he knows. Through these experiences we know the things to do and more importantly the things not to do so that a client of ours has a pleasant ownership experience.
Following the acquisition of the dealership in New London (Cadillac and Oldsmobile) another Cadillac dealership was acquired with the approval of General Motors in Providence, Rhode Island. That same year, Hyundai was entering the U.S market and had many qualified applicants apply for the dealership in key areas. After reviewing the credentials of all of the applicants, Hyundai chose Herb Chambers to be their local dealer. Approximately six months later, Mercedes-Benz, BMW and Porsche dealerships were available in Boston. Needless to say, many people wanted these prestigious automobiles to sell and many applied. Only one was chosen by all three manufacturers, Herb Chambers.
Similar experiences occurred with other franchises. When Toyota opened its new Lexus Division, they chose Herb Chambers in their “Relentless Pursuit Of Perfection” above all other dealers to represent them on “The Auto Mile” in Norwood. They made the right choice, as Herb Chambers Lexus, now of Sharon, MA is the largest and most successful dealer in all of New England. Herb Chambers now has four Honda locations, Burlington, Boston, Seekonk and Westborough Massachusetts. Herb Chambers is the largest Honda dealer in New England. He also has the largest volume Porsche, BMW, Hyundai and Dodge dealerships in New England and his three Mercedes-Benz locations are ranked one, two and three in New England.
The Herb Chambers automobile dealerships generate over one and a half billion dollars in sales each year with over seventeen hundred employees. That is more than three times larger than any other dealer in New England. Last year, over 45,000 people chose Herb Chambers as the place to buy their new or used vehicle and even more service with Herb.
We have won more J.D. Power Certified retailer awards than any other automobile dealer in the country. Our forty-seven dealerships include: two Chrysler dealerships, Jeep, two Hyundai dealerships, Lexus, two BMW dealerships, two Porsche dealerships, Saab, two Infiniti dealerships, Cadillac, two Ford dealerships, two Toyota dealerships, Kia, two Dodge dealerships, three Mercedes-Benz dealerships, Chevrolet, Audi, Lamborghini, Bentley, Rolls Royce, Land Rover, four Honda dealerships and are the exclusive Mini and Vespa dealers in Boston.
Ours is a great company to work for and has been ranked as one of the “The Boston Globes Top Places to Work” by the Boston Globe for both 2009 and 2010 and in fact, is the only car dealers to ever make the list). We have great benefits like a 401K plan with a company match. We have great work environments, state of the art training, the best franchises and incredible recognition programs. Every year we recognize our top performers at an awards ceremony and banquet. Herb knows it is worth every dime he spends to host this event because it motivates all of us to do a great job for our customers. We all want to be “Masters of Excellence.” We choose to work for Herb Chambers because he is the best person to work for in the automobile industry. Our customers choose Herb Chambers because he is simply the best, period.
We know if you chose to buy or service your vehicle from our company you have made the right decision. We guarantee it!